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Check out Donna’s New Book The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service. Combining the best practices of the Hollywood celebrity scene with those of the business world, The Celebrity Experience is the extreme makeover of customer service! Learn how to generate buzz and positive word of mouth about your business by giving your customers the red carpet treatment. As Howard D. Putnam, former CEO of Southwest Airlines and author of The Winds of Turbulence says, “The Celebrity Experience is proof that you can treat your customers as stars and improve the bottom line.” |
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