Donna Cutting - Customer experience training consultant, speaker
 
   
Books on Customer Service - Insider Secrets to Building Red Carpet Customer Service
  Buy The Book - The Celebrity Experience Buy The Celebrity Experience at Amazon.com Buy The Celebrity Experience at Barnes and Noble.com Buy The Celebrity Experience at 800ceoread.com

Table of Contents

Preface

Applause!

1. The Chicago Pizza Principle

2. Red Carpet Arrivals

3. Give ‘Em Their Chicken Soup

4. The Star of Your Show

5. Star Power

6. Are You Anybody?

7. The Celebrity Next Door

8. Branding Ovations

9. The Booger Principle

10. Be an A-List Customer

11. That’s a Wrap

Resources

Bibliography

About the Author



National Speakers Association LogoCSP LogoInternational Federation For Professional Speakers LogoASCP Logo